Cancellation policy

We're so glad you've made Melts part of your routine. Our subscribe-and-save program is designed to be flexible — you're always in control, and you can change or cancel your subscription at any time.

How subscriptions work

When you subscribe, you receive your selected tincture(s) automatically at the delivery frequency you choose, with a discount applied to every recurring order. You'll receive an email reminder before each shipment processes so there are no surprises.

Managing your subscription

You can manage your subscription anytime by logging into your account at meltsinfusions.com. From your account dashboard, you can:

- Skip an upcoming shipment
- Change delivery frequency
- Swap to a different Melts product
- Update your shipping address or payment method
- Pause or cancel your subscription

Cancellation

You can cancel your subscription at any time from your account dashboard, with no fees and no questions asked. Cancellations made before your next renewal date will prevent the next shipment from processing. If you've already been charged for an upcoming shipment, please reach out to us at info@meltsinfusion.com and we'll do our best to cancel before the order ships.

Refunds on subscription orders

Subscription orders follow our standard return policy: unopened tinctures can be returned within 30 days of delivery for a refund.

Questions?

We're real people, and we're here to help. Email us anytime at info@meltsinfusion.com.